Store Policy

🏕️ Wild Pines Store Policies

Welcome to Wild Pines, your trusted destination for premium outdoor and camping gear. Below you’ll find important information about our policies. If you have any questions, feel free to contact us—we’re here to help!

🚚 Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive an email confirmation with tracking details once your order ships.

  • USA: Free shipping, delivery in 7 business days
  • Europe: Free shipping, delivery in 15 business days
  • International: Shipping available worldwide, rates and times vary by destination

Note: International customers are responsible for any customs and duties.

↩️ Return & Refund Policy

If you're not satisfied with your purchase, you may return unused items within 30 days of delivery. Items must be in original condition with tags and packaging.

  • Contact us at wild-pines@hotmail.com to initiate a return
  • Refunds will be processed within 5-10 business days after we receive the returned item
  • Original shipping costs (if any) are non-refundable

🔒 Privacy Policy

We respect your privacy. Your personal information is used only to process orders and provide customer support. We never sell or share your data with third parties without consent.

For more details, contact us or refer to our detailed privacy policy.

💳 Payment Policy

We accept secure payments via major credit/debit cards and payment gateways provided through Shopify. All transactions are encrypted and safe.

If there are any billing issues, please reach out to us immediately.

📞 Contact Information

Store Name: Wild Pines

Company: WILD PINES D-303, LLC

Email: wild-pines@hotmail.com

Phone: +1 857-867-8114

Address: 3651 Wild Pines Drive, Unit B-302, Bonita Springs, FL 34134

Thank you for shopping with Wild Pines – Explore More, Worry Less.